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The Ultimate Ticketing System
Over the last few weeks, I have been updating PatronBase’s scores in the new online system comparison tool from the Ticketing Institute.
The 'C' Word
First of all it is a horrible word isn’t it? But read on . . . it's not THAT word.
Now, there are those who tell me that Vodafone has a reliable network, hmmm. That may be true, just it seems not on one the major train routes I travel. As a result my phone and data-card on laptop is pretty much useless on some days for 4 hours. Orange and T-Mobile now let you use both their networks because of their merger, great that sounds likes an option for me, as South Wales has great T-Mobile coverage, but I struggled to get a signal at my Parents in Somerset, where Orange has a good signal.
It’s in the Clouds!
Much is being made of cloud computing throughout the technology world.
I must admit I am big fan, using several cloud services for non-critical business functions.
Sales v Implementation
We currently have a sizeable order book at PatronBase, with a number of projects in the implementation stage.
All too often software vendors and venues look at implementation as unpacking, plugging in and switching on.
The danger with this is it can result in a complete breakdown in effective communication in the vital configuration and deployment of a solution. The venue then ends up with a solution that they don’t “like”, can’t use effectively or isn’t what they wanted – the software product is the one they wanted, but it is not configured correctly.
Five Key Pieces of Patron Data
Some months ago, I posed a question on the GetAmbition Ning site - "what information we should ask for from a ticket buyer.....as a minimum?"
In light of recent funding changes that have or will affect many organisations, I thought it was worth re-visiting.
My first five were (in no particular order)
• First Name
• Mobile
• PostCode
• Data Protection Options
The 'T' Word
Twitter has been a revolution.
Not as the product or service it is but what it has allowed to happen to conversation. I use the word conversation very purposefully here, as twitter does allow me to make statements, observations and of course distribute a funny photo or obscure web page simply, from my desktop or more and more my phone or ipad.