You are hereCompany background
PatronBase came about because The Court Theatre in Christchurch, New Zealand felt that their previous computerised booking system was not meeting their needs. After looking at a number of internationally used ticketing systems, they decided to develop their own. This decision was driven by the high real costs associated with the products available, and because these products focussed on Ticketing rather than on being a tool that would allow the theatre to develop a better relationship with their Patrons.
The analysis and design phase was done in close association with the General Manager and Box Office manager of The Court Theatre, both of whom have wide international exposure to booking systems. The General Manager during this time was a past board member of The International Ticketing Association (INTIX).
The initial software development process took nearly two years, with the installation implementation happening in May 1998. Since then, while the Court Theatre has processed over 1 million tickets, we have spent over 12 years refining the system based on feedback from management and Box Office staff from our customers throughout New Zealand, Australia, Ireland and the United Kingdom.
One of the guiding philosophies from the association with The Court Theatre is for this type of technology to be accessible to theatres that may not otherwise have the capital to invest in computerised systems. As a result a 'cost-per-ticket' option is available. As the manufacturer we are also in a position to be very flexible with regard to combinations that best match the short and long term goals of your organisation.
We are very happy to discuss these options with you once you have satisfied yourselves that our Booking System will address your needs.
More Than a Product
We have also developed close and trusted relationships with service providers of key support services, such as Ticket Printer and Custom Ticket Stock manufacturers. These all add up to a 'Whole Product' offering, not just the core Booking System.